Effective Date:

19 May 2026

At InfiniGoal, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile applications, and related services.

This policy applies to:

  • www.InfiniGoal.in
  • InfiniGoal Android Application
  • InfiniGoal iOS Application
  • Related customer support services

1. Information We Collect

When you use our website or mobile application, we may collect the following information:

✅ Personal Information

  • Name
  • Mobile number
  • Email address
  • Delivery address
  • Billing address
  • Order details
  • Account login information

✅ Device & Usage Information

  • Device type
  • IP address
  • Browser type
  • App usage activity
  • Operating system
  • Crash reports and diagnostics

✅ Payment Information

Payments are securely processed through trusted payment gateways.

InfiniGoal does not store:

  • Credit card numbers
  • Debit card details
  • CVV information
  • Banking passwords

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Improve website and app experience
  • Send order updates and notifications
  • Manage refunds and returns
  • Prevent fraud and misuse
  • Improve delivery operations
  • Enhance app performance and security

3. Data Sharing Policy

InfiniGoal respects your privacy.

We do NOT sell, rent, or share your personal information with third parties for marketing purposes.

Your information may only be shared with trusted service providers strictly required for business operations such as:

  • Delivery partners
  • Payment gateway providers
  • SMS/Email notification services
  • Technical infrastructure providers

These partners are required to maintain the confidentiality and security of your information.


4. Cookies & Tracking Technologies

Our website and apps may use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Improve website functionality
  • Analyze traffic and performance
  • Enhance user experience

You can disable cookies through your browser settings, though some features may not function properly.


5. Account & User Data

Users may create accounts on InfiniGoal for faster checkout and order management.

You may:

  • View your profile information
  • Update your details
  • Request account deletion
  • Request correction of inaccurate information

We may retain certain data where legally required for accounting, tax, fraud prevention, or security purposes.


6. Data Security

We implement reasonable security measures to protect your information against:

  • Unauthorized access
  • Misuse
  • Data loss
  • Alteration
  • Disclosure

Despite our efforts, no online platform can guarantee absolute security.


7. Third-Party Services

Our website or apps may integrate third-party services such as:

  • Payment gateways
  • Maps & location services
  • Analytics tools
  • Notification services

These services may operate under their own privacy policies.

InfiniGoal is not responsible for the privacy practices of third-party platforms.


8. Mobile App Permissions

Our Android and iOS applications may request permissions such as:

  • Location access (for delivery accuracy)
  • Notification access (for order updates)
  • Camera access (for profile or support uploads)
  • Storage/media access (for uploading images)

Permissions are requested only when necessary for app functionality.


9. Children’s Privacy

InfiniGoal services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.


10. Data Retention

We retain customer information only for as long as necessary to:

  • Provide services
  • Complete transactions
  • Meet legal obligations
  • Resolve disputes
  • Prevent fraud

11. Your Privacy Rights

You may contact us to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your account
  • Request data removal
  • Raise privacy-related concerns

12. Changes to This Policy

InfiniGoal may update this Privacy Policy from time to time.

Changes will be posted on this page with the updated effective date.


13. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

InfiniGoal Commerce India Private Limited
Chennai, Tamil Nadu, India

📧 admin@infinigoal.com
📞 +91 86080 08587
📱 WhatsApp: +91 86080 08587
🌐 www.InfiniGoal.in

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